Labor Analyst
Job Posted: 16 November, 2020
Company: American Water
Closing Date: Until Filled
Location: Flexible


Primary Role:

To optimize business performance by focusing on labor relations strategies, ensuring compliance to State and Federal laws, regulatory agencies, company policies, and collective bargaining agreements. Acts as the labor relations digital librarian and researcher, performing data input, analysis, and visualization. Working with more experienced labor relations staff, builds competency as a labor relations professional to achieve experience necessary to act as chief spokesperson (first chair) in labor contract negotiations as part of the management negotiations team. Responsible for supporting all collective bargaining agreement administration, interpretation, application, and negotiations tasks such as providing training, advice, and interpretation of Collective Bargaining Agreements, and policies and procedures covering union-represented employees to managers. Performs related duties as required. This role is flexible in the ideal candidate can work out of any of our American Water locations.

Key Accountabilities:

  • Serves as Coordinator and Digital Librarian of all Labor Relations functions including scheduling of meetings and other logistics, organizing, digital filing, and digital archiving of records for user-friendly retrieval and analysis.
  • Assists the Director of Labor Relations with research and analysis of issues and past history and trends related to grievances, discipline, negotiation outcomes. Conducts research and provides analysis of labor relations trends and in support of contract interpretation and administration.
  • Gathers, prepares and analyzes technical and statistical data for use in grievance processing, mediation, arbitration, fact-finding, and other labor relations activities.
  • Researches, gathers and compiles data and information needed for grievances, information requests, unfair labor practices, lawsuits, issue position development, and discipline cases.
  • Assists with the drafting of tentative and or ratified agreements, settlement agreements, grievance responses and formal disciplinary actions to comply with just cause standards and organizational objectives. Implements, or assists in the implementation of negotiated settlement agreements and arbitration awards.
  • Prepares, leads and responds to issues for Labor Management meetings, including development, tracking, and analysis of outcome metrics.
  • Oversees record management for progressive disciplines and grievances relative to union-represented employees.
  • Works collaboratively within a variety of teams to achieve goals that support strategies.
  • Supports negotiation and administration of collective bargaining agreements including facilitation of preparation for negotiations, labor-management meetings, and other labor relations activities.
  • Works collaboratively within the Labor Relations team to build competency in collective bargaining negotiation, contract administration support, and facilitation of Labor Relations processes. Serves as member of the Company's bargaining team and gains experience to fill the role of chief spokesperson in negotiations with experienced Labor Relations team members.


  • Demonstrated knowledge and experience with data input, analysis, and visualization.
  • Experience or academic knowledge related to negotiation and administration of collective bargaining agreements in unionized settings.
  • Ability to organize information for user-friendly storage and retrieval by a variety of stakeholders.
  • Strong management skills which include planning, organization, team building, strategic focus, influencing, and people development.
  • Demonstration of ability to support change programs and partnering with business managers.
  • Ability to communicate effectively and with all levels within and outside the organization.
  • Excellent communication skills (verbal and written), facilitation, and presentation skills.
  • Ability to work/collaborate with colleagues/internal clients/manager and maintain constructive working relationships in a fast-paced environment. 
  • Detail oriented with ability to document findings in clear manner.
  • Self-directed and able to successfully manage significant caseload with minimal supervision and sense of urgency.
  • Ability to stay objective, professional, and fair when dealing with sensitive and potentially emotionally charged situations.
  • Know, understand and effectively implement the elements of the strategic plan and tie those strategies to the operation, roles and goals of the department.


  • Minimum 3 years’ experience in Human Resources or related field
  • Bachelor’s degree in HR, Employment, or Labor Relations or equivalent experience
  • Experience in union-represented work environment preferred.

Travel Requirements: 50%


  • Champions safety
  • Customer obsessed
  • Cultivates innovation
  • Nimble learning
  • Drives Results
  • Collaborates

Apply here